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Privacy Policy

Your privacy rights

Please review this privacy statement below for detailed information on our information and privacy practices.

In this policy, "us", "we" or "our" means Popupchef and its related bodies corporate.

This policy sets out:

         What kind of information we collect;

         How we collect it;

         Why we collect it;

         How we use it;

         How we disclose it;

         Opting in and out;

         Management and security;

         How to seek access to and update your personal information.


What information we collect

In general, the personal information we collect about you includes (but is not limited to) your name, contact details (including phone numbers and addresses) and possibly financial information, including your credit card information.

We also collect information about you that is not personal information. for example, we may collect data relating to your activity on our websites (including ip addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. Users who do not wish to receive cookies can instruct their web browsers to refuse them. however, doing so will prevent access to some areas of the site and limit your use of some of our services.

We generally advise that you do not publish or communicate personal information, or at least limit the personal information that you publish or communicate, to the public via our services, such as in our classifieds, forums or blogs (non-confidential information). You acknowledge that we cannot control any third party collection or use of your non-confidential information. You agree that we may use and disclose non-confidential information for any purpose and by any means whatsoever.


How we collect it

We may collect your personal information from a variety of sources, including from you, advertisers, mailing lists, recruitment agencies, contractors and business partners.

We may collect your personal information when you request or acquire a product or service from us, register with us as a member, provide a product or service to us, complete a survey or questionnaire, enter a competition or event, contribute in a fundraising event, participate in our services or when you communicate with us by e-mail, telephone or in writing (for example if you contact customer service to make a complaint or provide feedback).

If, at any time, you provide personal or other information about someone other than yourself, you warrant that you have that person’s consent to provide such information for the purpose specified.


Why we collect it

The primary purpose for which we collect information about you is to provide you with products and services you have requested. We also collect information about you for the purposes outlined below.

We may state a more specific purpose at the point we collect your information.

If you do not provide us with the information that we request, we may not be able to provide you with our products or services. For example, if you do not register as a member of a website, you will not be able to access features or services that are reserved for members only.


How we use it

In addition to the primary purpose outlined above, we may use the personal information we collect, and you consent to us using your personal information:

To provide you with news and information about our products and services, and opportunities that we believe you may be interested in;

For purposes necessary or incidental to the provision of goods and services to you;

To personalise and customise your experiences;

To manage and enhance our products and services;

To communicate with you, including by email, mail or telephone;

To conduct competitions or promotions;

To verify your identity;

To investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or that you are or have been otherwise engaged in any unlawful activity; and/or

As required or permitted by any law.


How we disclose it

We may disclose personal information, and you consent to us disclosing your personal information, to other members of the Popupchef network (in which case, your personal information will be collected, used, disclosed, managed and stored in accordance with this policy).

We may also disclose personal information, and you consent to us disclosing your personal information, to third parties:

Engaged by us to perform functions or provide products and services on our behalf, such as newsagents, processing credit card information, mailouts, debt collection, marketing, research and advertising;

That are our agents, business partners or joint venture entities or partners;

That sponsor or promote any competition that we conduct or promote via our services;

Authorised by you to receive information held by us;

As part of any investigation into you or your activity, for example, if we have reason to suspect that you have committed a breach of any of our terms and conditions, or have otherwise been engaged in any unlawful activity, and we reasonably believe that disclosure is necessary to the police, any relevant authority or enforcement body, or your internet service provider or network administrator;

As part of a sale (or proposed sale) of all or part of our business; and/or

As required or permitted by law.


Opting in or out

At the point we collect information from you, you may be asked to “opt in” to consent to us using or disclosing your personal information other than in accordance with this policy or any applicable law. for example, you may be asked to opt-in to receive further information or communications from our advertisers and supporters.

You will generally be given the opportunity to “opt out” from receiving communications from us or from third parties that send communications to you in accordance with this policy.

if you receive communications purporting to be connected with us or our services that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please contact us immediately.


Management and security

Other than in relation to non-confidential information, we will take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access, including by means of firewalls, pass word access, secure servers and encryption of credit card transactions.

However, you acknowledge that the security of online transactions and the security of communications sent by electronic means or by post cannot be guaranteed. You provide information to us via the internet or by post at your own risk. we cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.

You acknowledge that we are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose your personal information to in accordance with this policy or any applicable laws). The collection and use of your information by such third party/ies may be subject to separate privacy and security policies.

If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.


Acknowledgement  and consent

You acknowledge that this agreement requires Popupchef to collect information about our users and to store, use or disclose such information. You give any consent to such collection, storage, use or disclosure as may be required by law including without limitation provided that any such collection, storage, use or disclosure of the information is reasonable in all of the circumstances and that Popupchef will correct any errors in such information as may be drawn to its attention.